Exchange and Return Policy

We strive to provide convenient options for our customers who wish to exchange their purchased items.

Customers have the opportunity to exchange any article they have purchased within a period of 7 days from the date of purchase. To qualify for an exchange, the articles must be unused, with all tags intact, and the packaging must be in its original condition.

Please note that articles purchased on discount or sale are not eligible for exchange. Additionally, cash refunds are  provided after case consideration. in some cases customers may receive a coupon of equal value, which can be used immediately or in the future.

These exchange conditions are applicable to non-Discounted orders only. For discounted orders, exchanges will be considered on a case-by-case basis, and the exchange process may take longer than usual.

If you require further assistance, please feel free to contact our customer service department via email at or by calling us at 03184382397.

Order Cancellation

You have the option to cancel your order at any time before it has been processed. Once the order has been shipped, you will receive an email containing the shipping confirmation and tracking information. At that point, our exchange policy will be applicable. Jabeen reserves the right to cancel orders in situations such as when the item is out of stock